30 Day Returns

We're now offering Shopnow and Instant Exchanges. This means you can exchange your size or shop now with your store credit, and get your goodies right away.

To submit your return, please click here.

If you choose to exchange or use your credit to shop straight away, the below will apply.

• You'll have 14 days to ship your return back to us (all it needs to be is returned and scanned at the post office, not physically returned to our hub or warehouse).
• A $1 AUD pre-authorisation fee will be held on your card and in the event your return isn't scanned within 14 days, you will be charged the full fee of your exchange or Shopnow item. 
• High value items with the security ribbon either damaged or detached will not be eligible for return.
• Accessories, Bodysuits, Lingerie and Swimwear are NOT returnable due to hygiene reasons.
• Any item(s) that do not meet the above conditions will not be eligible for store credit and will be recycled.

Handling fees apply, which covers the cost of return. If you opt to exchange, there will be an additional handling fee to ship out your exchange or Shopnow purchase.

See the full returns policy here.