Returns - app

To submit your return, please visit your PROFILE and select CREATE A RETURN.

We're now offering Shopnow and Instant Exchanges. This means you can exchange your size or shop now with your store credit, and get your goodies right away.

RETURNS POLICY

• We do not provide refunds for returns, this includes change of mind or incorrect size changes.
• Your return will be issued in store credit for the full amount of your returned item/s.
• You’ll have 30 days to return your order from delivery date.
• All store credits are issued in AUD.
• High value items with the security ribbon either damaged or detached will not be eligible for return.
• Items marked a FINAL SALE cannot be returned unless faulty.
• Accessories, Bodysuits, Lingerie and Swimwear are NOT returnable due to hygiene reasons.
• If you have received a faulty item or you believe your order is faulty, please contact us immediately.
• Babyboo is not responsible for return shipping costs.
• Purchases made with Afterpay or Paypal are subject to the same policy. Your agreement with Afterpay still stands and you will be required to pay off any scheduled repayments.
• Any item(s) that do not meet the above conditions will not be eligible for store credit and will be recycled.

For more information about our Exchange, Shop Now, and general Return policies, please visit your PROFILE and select RETURNS.